Privacy Policy

1. Information We Collect

We collect various types of personal data to provide and improve our services. The types of information we collect include:

• 1. Personal Identification Information: Name, email address, shipping address, phone number, and account login credentials.
• 2. Payment Information: Credit/debit card details, billing address, and other payment-related information.
• 3. Shopping Data: Purchase history, product preferences, and any feedback or reviews provided.
• 4. Automatically Collected Data: Your IP address, browser type, and device information when you visit our website.
• 5. Cookies: Information from cookies and other tracking technologies to enhance your shopping experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• 1. Order Processing: To fulfill your purchases, including processing payments and shipping products to you.
• 2. Customer Support: To respond to your queries and provide assistance with your orders.
• 3. Personalization: To tailor your shopping experience based on your preferences and past purchases.
• 4. Marketing: To send you promotional emails, newsletters, and special offers (only with your consent).
• 5. Security: To protect our website and your data from fraud and unauthorized access.
• 5. Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We only share your personal information with third parties when necessary to provide our services or comply with legal obligations. This includes:

• 1. Payment Processors: Secure third-party payment gateways like Stripe or PayPal to process your payments.
• 2. Shipping Providers: Courier services to deliver your purchases (e.g., DHL, FedEx).
• 3. Marketing Partners: Third-party platforms that help us send promotional emails and personalized offers (e.g., Mailchimp).
• 4. Legal Authorities: If required to comply with a legal request or obligation.

4. How We Protect Your Information

We take appropriate security measures to protect your data, including:

• 1. Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive data like payment details during transmission.
• 2. Secure Servers: We store your information on secure servers protected by firewalls.
• 3. Access Control: Only authorized personnel have access to your data.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing behavior on cpzeeba.com. These help us improve your shopping experience by:

• Remembering your preferences and shopping cart contents.
• Analyzing website traffic and performance.
• Personalizing product recommendations.

You can manage or disable cookies in your browser settings, but please note that some parts of our website may not function properly if you do so.

6. Your Rights

You have the right to:

• 1. Access: Request a copy of the personal information we hold about you.
• 2. Correction: Request that we correct or update any inaccurate or incomplete information.
• 3. Deletion: Request that we delete your personal data, subject to certain legal exceptions.
• Opt-Out: Unsubscribe from promotional emails and marketing communications at any time.

To exercise any of these rights, please contact us at ecom.chennaiplaza@gmail.com .

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes will be communicated to you via email or a notice on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: Email: ecom.chennaiplaza@gmail.com